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Scott Boose Named President of Clockwork Home Services

Scott Boose Named President of Clockwork Home Services

Home services visionary, JimAbrams, appointed Special Advisor to Centrica

SARASOTA, FL – December 17,2010   – Direct Energy, one of NorthAmerica’s leading integrated energy and services companies, is pleased toannounce that Scott Boose has been named President of Clockwork Home Services.Mr. Boose succeeds Jim Abrams, the co-founder of Clockwork and home servicesvisionary.

Prior to joining Clockwork HomeServices, Mr. Boose served as Managing Director of Heating Services at BritishGas, a sister company of Direct Energy. As Managing Director, Scott wasresponsible for the largest in-house workforce of domestic gas technicians inthe world – 8,000 individuals servicing over 4 million customers across the UK.“Scott Boose is a proven business builder and a HVAC industry leader. I amconfident that under Scott’s leadership, Clockwork will continue to growsubstantially benefitting homeowners, employees, franchisees and our businesspartners.” said Eddy Collier, President, Direct Energy Services.

Jim Abrams, co-founder and CEOof Clockwork Home Services, will be stepping back from his day-to-day CEOresponsibilities effective December 31, 2010 and assuming a role as SpecialAdvisor to Clockwork, Direct Energy and Centrica, Direct Energy’s UK-basedparent company. Jim began his career in the home services industry as astraight commission salesperson with the Trane Co. in the mid 1970s.  He opened his own HVAC business in 1981,co-founded Service Experts, taking it public on the NASDAQ (and later to theNYSE), and started Clockwork Home Services in 1998. Clockwork was combined withDirect Energy in July 2010.

“Jim revolutionized the NorthAmerican home services industry at each step of his career. Part of hissignificant legacy are our highly professional and knowledgeable employees,franchisees and affinity members dedicated to bringing homeowners’ exceptionalcustomer service and value,” noted Mr. Collier. “I am delighted that Jim willbe bringing his unparalleled expertise to the wider Centrica group and amconfident colleagues across the business will value his insights as much as Ido.”

Clockwork is the parent companyof: One Hour Air Conditioning and Heating, Mister Sparky, Benjamin FranklinPlumbing, Plumbers Success International, Airtime 500, Electricians SuccessInternational, Roofers Success International, BuyMax, Successware and SuccessAcademy.

“I’m looking forward to greaterfreedom of time after serving consumers, independent contractors andfranchisees for the past 36 years,” said Mr. Abrams. “Direct Energy andClockwork are an ideal fit, bringing complimentary strengths together to buildthe largest home services company in North America. The integration is wellunderway, and I am

confidentthat under Scott’s leadership, Clockwork will remain focused on helpingowned-operations, franchises and affinity clients rapidly expand theirbusinesses.”

About Clockwork HomeServices 

Clockwork, Inc.  is dedicated to improving the operations,efficiency, customer service and profitability of contractors in the homeservices industry in North America through affinity group membership andnationally branded franchises. Its companies include Mister Sparky®Franchising, Benjamin Franklin Plumbing® Franchising, One Hour Air Conditioning& Heating® Franchising, BuyMax®, Plumbers’ Success International®,Electricians’ Success International®, AirTime 500™, Roofers’ SuccessInternational®, Success Academy®, AirTime Canada™ ULC, SuccessWare, Inc.® andcompany-owned One Hour® operations in California, Colorado, Florida, Georgia,Indiana, Minnesota, Nevada, Ohio, Oklahoma, South Carolina, Tennessee andthroughout Canada; company-owned Benjamin Franklin Plumbing® operations inColorado, Indiana, and Minnesota; and company-owned Mister Sparky® operationsin Colorado, Georgia, Indiana, Nevada, and Minnesota. For more information,visit

About Direct Energy

Direct Energy is one of NorthAmerica’s largest energy and energy-related services providers with over 6million residential and commercial customer relationships. Direct Energyprovides customers with choice and support in managing their energy coststhrough a portfolio of innovative products and services. A subsidiary ofCentrica plc (LSE: CNA), one of the world’s leading integrated energycompanies, Direct Energy operates in 46 states plus DC and 10 provinces inCanada.  To learn more about DirectEnergy, please visit

For additional information,please contact:

Joshua Orzech
Direct Energy

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