AWARDS AND AFFILIATIONS
- Employer of Choice, 2008Employer of Choice, 2007
- Top Customer Care Representative for 2009, Jennifer Clark
JOHN PONIEWOZIK – OWNER
John Poniewozik, owner, graduated from Ferris State with an associates degree in Refrigeration, Heating, Air Conditioning and Ventilation. He immediately began work in the HVAC field as a service technician and has been solving Monroe’s heating and cooling problems for over 27 years. Two years in a row he was voted the franchise Employer of Choice by his employees.
ANTHONY ELLIOTT – HVAC – INSTALLATION TECHNICIAN
Anthony Elliott, Installer.
BARBARA BERTO – DISPATCHER / CSR
Barbara Berto- CSR & Dispatch.
We have a great family atmosphere at Iceberg. My co-workers and long time clients are like family.
I enjoy being outdoors as much as possible. Like water activities, walking, riding my motorcycle. I especially love spending time with my grandson, Justin
CARL BOLSTER – TECHNICIAN
Carl Bolster, Service Technician.
ED HOWERTON – COMFORT ADVISOR
Ed Howerton, Comfort Advisor.
JAMES KNOTT – OPERATIONS AND SERVICE MANAGER
James Knott, Operations and Service Manager.
I really love being able to help people when they need it the most.
I’m from Monroe, Mi. I have 3 children, 2 girls and one boy. when I’m not out helping people I love spending time with them and my wife.
JAMES RICHTER – TECHNICIAN
James Richter, Technician.
I pride myself on great customer service
I am from Monroe Michigan. I am new to the Hvac industry and am learning new information every day. I love working at Iceberg’s Ond Hour Heating because they are teaching me to better myself and pride themselves in excellant customer service.
JAMIE MAHAS – OFFICE MANAGER
Jamie Mahas- Office Manager & Lead Dispatch.
JOE ZAWACKI – COMFORT ADVISOR
Joe Zawacki, Comfort Advisor.
I believe in helping customers choose what is in their best interest for Hvac systems in their home.
I have lived in Monroe Michigan for 12 years and have been helping peoplefor over 20 years. Family always comes first. Outside of my professional life I enjoy fishing, golfing, running and biking.
ROB STRICKLER – TECHNICIAN
Rob Strickler, Technician.
I love customer service. I enjoy making a difference in the comfort of my customers.
I am from Dundee Michigan and have been working in the Hvac industry for over 20 years. I love spending time with family and friends, camping and traveling.
TAMMY CLARKSON – BOOKKEEEPING AND ACCOUNTING
Tammy Clarkson, Bookkeeping/Accounting & Accounts Payable.
Furnace and Air Conditioner tune-ups, repair service and replacement installations; water heater tune-ups, repair service and replacement installations; Furnace, air conditioner and water heater safety inspections; Indoor Air Quality products available.
- Air Conditioners
- Air Handlers
- Heat Pumps
- Indoor Air Quality
- Maintenance Agreements
- Tankless Water Heaters
- Water Heaters
- Flat Rock
- Lune Pier
- New Boston
- South Rockwood
A Comfort Club™ agreement will keep your system running at its peak.